Privacy Notice

The data controller is Ikoyi by Sweet1ne Ltd (company no. 15261613), registered at 2 Loampit Hill, London SE13 7SW. We trade as Sweet1ne.

• Lewisham: 2 Loampit Hill, London SE13 7SW · 020 3340 6750
• Chingford: 164 Station Road, London E4 6AN · 020 3971 3449

This notice covers sweet1ne.com only. Sweet1neLIVE (Chadwell Heath) is a separate website of the same company. Contact for both: info@sweet1ne.com.

The Site is provided by GlobalSolutions X Spectre Ltd as technology processor for Ikoyi by Sweet1ne Ltd. Vercel provides website hosting, Hetzner Online GmbH provides server hosting, and Supabase provides database hosting.

Use of sweet1ne.com: browse, choose a branch, reserve a table, start a collection order (Lewisham or Chingford), catering or private-hire enquiries, VIP and offers we run ourselves, or contact us.

This Site does not take online delivery orders. Third-party delivery apps, if used, are not part of this Site and have their own notices.

• Identity and contact: name, email, telephone.
• Branch and booking: Lewisham or Chingford; date and time; party size (SevenRooms); collection and order details (Toast). A party of 12 or more, or a date with no times, may be a request until staff confirm — still the same contact and booking data.
• Enquiries: catering (name, email, phone, date, servings, comments, pickup branch); private hire (location, names, phone, email, event type, date and time, hours, party size, comments).
• VIP and marketing choice: the exact wording shown, the date, the source, email opt-in and SMS opt-in — each separate and unticked.
• Interaction data: pages, Reserve / Order / call / directions, and campaign tags where enabled.
• Technical data: IP, device, browser, online identifiers, approximate location from IP, and security logs.
• Dietary or allergy information you choose to give — health data, used for service only, never for marketing.
• Staff and admin accounts.

Cards

We do not store full card numbers on GlobalSolutions X Spectre Ltd servers.

• Tables: SevenRooms — you enter a card when you book. SevenRooms and its payment provider process it as a booking guarantee, which may involve a hold or a charge if you do not show up or cancel late. The rules are as shown in that flow. Dinner is paid separately.
• Food and collection: Toast, at Lewisham and Chingford. Not delivery on this Site.

No solely automated decisions with legal or similarly significant effects.

What you get if you opt in: from time to time, restaurant news, events, secret menus, offers, discounts, and loyalty or booking promotions. We do not promise a fixed number of messages per week.

How we ask

• Email marketing and SMS marketing are separate, unticked boxes. Neither is required to browse, book a table, or order.
• A booking confirmation, an order receipt, or agreeing to the website terms is not marketing consent.

Typical wording

Stopping

Use the unsubscribe link in any email, or reply STOP to a text, or email info@sweet1ne.com. We keep a minimal suppression record so that we do not contact you again.

Soft opt-in applies only to our own similar services, where details were collected in a sale or a genuine discussion of a sale, with an opt-out offered at collection and in every later message. We do not buy or scrape lists. Influx use a list only when Sweet1ne instruct, and not a SevenRooms booking email unless a lawful route is recorded.

We review unconverted leads after 12 months of inactivity, and keep consent evidence for as long as needed to show permission.

Table confirmations are sent by email from SevenRooms. We do not send booking SMS.

We may show real Google or similar quotes. We will not invent scores. If Sweet1ne later add a review or prize feature, we will update this notice and, for a prize, publish separate promotion terms.

A consent banner lets you accept or reject non-essential tools, with a way to change your mind later. This is not "by using this site you agree."

Necessary — these run without consent

Security, session, storing your cookie choice, and starting a Reserve or Order.

Off until you consent

GA4, Google Ads, the Meta Pixel, and other marketing or analytics tags, including tags loaded for Sweet1ne's marketing agency.

Google reCAPTCHA runs on enquiry forms — catering, hire and contact where used. Google receives IP, device and interaction data to score bots. That is fingerprinting. We disclose it here; it is not switched on as hidden analytics.

SevenRooms and Toast set their own cookies on Reserve and Order. Rejecting non-essential cookies will not stop you reading the menu or opening Reserve or Order.

We do not sell your information.

Vercel, Google, Meta, SevenRooms, Toast and email hosting may process information outside the UK. We rely on adequacy, or the UK Addendum and International Data Transfer Agreement, plus a transfer assessment where required. Our server and database hosting are in the European Union.

For the current list, email info@sweet1ne.com.

Access; correction; deletion or restriction in certain cases; objection to legitimate interests; objection at any time to direct marketing (email, SMS and related profiling); withdrawal of consent; portability where the conditions apply; and complaint to the ICO at ico.org.uk.

Email info@sweet1ne.com. We may verify identity proportionately.

This Site is not intended to build marketing profiles of children.

Version 0.9, effective 8 September 2026. We may update this notice; the version in the footer applies from its effective date.